HEFLIN — The Cleburne County Commission unanimously passed their consent agenda Monday night which included an audit for the county’s trash contractor, Advanced Disposal.
The resolution stated that Lee Estes, Cleburne County engineer, has been approached by numerous citizens complaining that their restart fees — charged when a customer starts service again after suspension for not paying their bill — are greater than the agreed upon amount in the contract.
At last week’s work session Kim Brown, Cleburne County’s chief finance administrator, said the fee should not have exceeded $20 — residents have been charged $55.
Estes said that there are internal investigations into what is going on with the trash not getting picked up, the restart fee and routes getting missed.
Brenda Daniel, an Advanced Disposal customer, who lives on County Road 583, said by phone Monday night that her trash, and that of her neighbors, was not picked up for the entire month of April.
Daniel said she tried calling customer service and numerous supervisors at Advance to no avail.
Finally Daniel got a supervisor on the phone who told her that the reason her road was missed was because a new driver got lost and could not find her house.
“I said, ‘Does he not have GPS? Do y'all not have maps, what’s the deal, it don’t make no sense,’” Daniel said.
The garbage truck finally ran on her road on May 1, Daniel said.
“They had to come back again on Thursday because by now people were stuffing it in their well houses and everywhere else,” Daniel said.
Advance has yet to pick up trash at Daniel’s house again since the first of May and she is getting frustrated.
“If you Google their reviews, their reviews is on the other side of awful,” Daniel said.
The consent agenda also included:
— Approval of $320,000 to resurface County Road 80.
— Tasked Brown with seeking bond proposals for possible future endeavors and to report the competitive rates for the Commission for consideration.
— Approving various board appointments, including DeAnne Terry to the library board, William Bailey Jr. to the hospital board, Lane Kilgore, Joseph Hunt and Mark Truett to the E911 board and Benny Abney to the board of equalization.
— Approval to replace a 30-foot bridge over Muscadine Creek on County Road 50 at Rosewood.
— Appointed Commissioner Laura Cobb to the District Planning Committee of the East Alabama Regional Planning Organization.
Before the meeting the winners of the National County Government Month poster and coloring contest were recognized. All the winners from the four elementary schools in Cleburne County received awards and gift bags.